Last Updated: Aug 1, 2026
Fresh Hope Counselling (“we,” “our,” or “us”) uses cookies and similar technologies to improve your experience when visiting our website.
This Cookie Policy explains what cookies are, how we use them, and the choices you have regarding their use.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences and settings, making future visits more efficient.
Cookies do not typically identify you personally but may identify your browser or device.
How We Use Cookies
We use cookies to:
- Ensure the website functions properly
- Improve website performance
- Remember user preferences
- Analyze website traffic and visitor behavior
- Help improve the content and user experience
- Maintain website security and prevent abuse
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function correctly and cannot be disabled through our website.
Examples include:
- Security cookies
- Session management
- Form functionality
- Accessibility preferences
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website.
Information collected may include:
- Pages visited
- Time spent on pages
- Device type
- Browser type
- General geographic location
- Referring websites
Analytics data is generally aggregated and does not identify individual visitors.
Functional Cookies
These cookies remember your preferences to provide a more personalized experience.
Examples include:
- Language preferences
- Accessibility settings
- Saved preferences
Marketing Cookies
If enabled, marketing cookies may be used to measure advertising effectiveness and improve online advertising campaigns.
These cookies may be placed by trusted third-party providers.
Third-Party Services
Our website may use trusted third-party services that set their own cookies, including services such as:
- Google Analytics
- Google Tag Manager
- Embedded videos
- Social media integrations
- Appointment booking services
- Spam prevention services
These third parties maintain their own privacy and cookie policies.
Managing Cookies
Most web browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Receive notifications before cookies are stored
Please note that disabling certain cookies may affect website functionality.
Your Consent
Where required by applicable privacy laws, we will request your consent before placing non-essential cookies on your device.
You may withdraw or modify your cookie preferences at any time using the cookie settings available on our website, where applicable.
Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our practices.
Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Cookie Policy, please contact Fresh Hope Counselling using the contact information provided on our website.